Quick response for my online inquiry. Nice and easy.
A HUGE shout out to Dylan and Gus at Pacific Nissan! Thank you both so very much with your assistance in helping me drive off in my "Dream Vehicle"! Ever since I heard of and saw the 2017 Rogue Midnight in black, I knew this was the vehicle I'd dreamed of... Every detail is exactly what I'd been wanting! You bent over backwards working with me to seal the deal, and it paid off for me. Every outing is sheer joy! You exhibited the upmost in Customer Service! Even with the heat and late hour, no hesitation whatsoever. Thank you all so very much!
I recommend going here getting a car any the staff is outrageously cool!! Thanks everyone !!
The best customer service I've ever received at a dealership. I had to have my wifes truck towed here because the aftermarket alarm was preventing the car from starting. Walked up to the service counter and was greeted by a gentleman immediately. After explaining the situation he moved another car so the tow truck would have an easy time backing in our truck. Another gentleman told us we could wait inside because they were super busy. Inside there was water and small snacks. I helped myself to an orange. After a few minutes we were helped by Daniel who took down our info and car problems. It only took them a day to confirm the diagnosis of the problem and tear out the old system. They also informed us of a bunch of other problems, as well as fix a recall for our truck. Parking is slightly limited, but there is street parking and a few spots on the opposite side of the dealership for customers.
I have never had anything but great service here. These guys are always super helpful, when I wanted to piece-meal my 30K and 60K maintenance, they were understanding and explained what took priority. Last time I was there, Ryan took the initiative to check my car out since it was still under power train warranty, and found an issue that would have cost a LOT to repair, but was completely covered by the warranty. He made sure I got a rental in the meantime and gave a good estimate for when my car was ready. The billing ladies are always very nice, I recommend taking advantage of both their online service coupons and rewards programs.TL, DR: Highly recommend, use the coupons.
Hands down the best dealership I've ever dealt with. Martin the General Manager made the process so easy to get me in my new Altima it was unreal. Normally I hate going to dealerships. But not anymore, I will be recommending Pacific Nissan to all of my friends and family. They truly care about you and getting you into the car of your dreams. Thanks Pacific Nissan!
This dealership help me as I was very stressed out and in the market for a vehicle, they were courteous and professional with no frills. Emilio and Evette we're professional and courteous and answered every question I had. I would recommend this dealership to my family and friends.
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